Surge in First Nations complaints signals urgency

“We understand that engaging with the AFCA complaint process can be stressful, especially for those facing financial or personal challenges,” Smith said. “That’s why AFCA provides additional support where needed, including offering flexibility in service …“We understand that engaging with the AFCA complaint process can be stressful, especially for those facing financial or personal challenges,” Smith said. “That’s why AFCA provides additional support where needed, including offering flexibility in service …